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FREQUENT QUESTIONS

Do you have questions about health services? We are here to help. If you don't find the answer you're looking for below contact us today. 

  • You can now book all of your appointments online. Walk-ins are welcome, but patients are encouraged to book in advance to reduce wait times. A $50 fee will be charged for missed appointments or for cancellations made with less than 24 hours’ notice.

  • Not at all. The doctors at Care Point Medical & Wellness Clinics can serve all patients, even out-of-province/country visitors.

  • Yes, our electronic medical records (EMRs), are shared through an integrated computer-based system, at all our clinics. Your personal medical history will be accessible from any Care Point location – regardless of whether you are seeing the same or a different doctor. We often have the same doctor working at multiple Care Point locations.

  • Yes, we may even have the Specialist you need to see, on staff. If we don’t our doctors will refer you to any specialist that you require.

  • We require you to visit with one of our Doctors to renew a prescription but now with our new online platform, you can have the appointment from home. You can arrange that appointment here.

  • All specialists are different. Any referrals initiated at Care Point Medical & Wellness Clinics are faxed to the corresponding specialist within two business days of your doctor’s visit.

  • Yes. Once you’ve been registered as a patient at Care Point Medical & Wellness Clinics, you can go to any of our locations.


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