FAQ’s

FAQ’s 2017-05-01T21:26:09+00:00

How do I book an appointment?
Call us to book your next appointment. You can find the closest Care Point location here <> Walk-ins are welcome, but patients are encouraged to book in advance to reduce wait times. A $50 fee will be charged for missed appointments or for cancellations made with less than 24 hours’ notice.

Does it matter if I don’t have a family doctor?
Not at all. The doctors at Care Point Medical & Wellness Clinics can serve all patients, even out-of-province visitors.

Can doctors at the Care Point Medical & Wellness Clinics access my medical records so they can understand my medical history?
Care Point will soon have access to electronic medical records (EMRs), which are shared through an integrated computer-based system, at all our clinics. At that time, the files with your personal medical history will be accessible from any Care Point location – regardless of whether you are seeing the same or a different doctor. We often have the same doctor working at multiple Care Point locations.

Can I get a referral to a specialist if that’s what I need?
Yes. Doctors at Care Point Medical & Wellness Clinics are able to refer you to any specialist that you require.

I need a refill on my medication. Can I do this over the phone or by fax?
In order to ensure quality medications, Care Point Medical & Wellness Clinics do not renew any prescriptions over the phone or by fax.

How long will it take to get my referral/specialist appointment?
All specialists are different. Any referrals initiated at Care Point Medical & Wellness Clinics are faxed to the corresponding specialist within two business days of your doctor’s visit.

If I’ve been to one of the Care Point clinics, can I go to another Care Point location to see a doctor?
Yes. Once you’ve been registered as a patient at Care Point Medical & Wellness Clinics, you can go to any of our locations.

 

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